Chronic disease affect the physical and mental health condition of patients. They typically last more than a year and cause functional restrictions or require continuous monitoring or treatment.
Globally, about 50% of all adults have a chronic condition, and approximately 8% of children ages 5- 17 have limited activities due to at least one chronic disease or disability.
They contribute to a poor quality of life for their patients.
LEAD PRODUCT DESIGNER
UX Research & Strategy , User Interface Design, Prototyping
1 months
How Might We design a system for a chronic illness like asthma so patients can maintain a state of homeostasis and improve their quality of life?
Research & Data analysis
Personas & Customer journey
Synthesis, Ideation & development
User Concept maps
Wireframing & Prototype Mockups
Feedback & Validation
A customised asthma management system that tracks the quality of air around patients to keep them aware of impurities so they can breathe their best and avoid flare-ups.
4 weeks
A condition that attacks lungs during which a person's airways become inflamed, narrow and swell, and produce extra mucus, making it difficult to breathe.
Symptoms
Shortness of Breath
Chest tightness
Wheezing
Difficulty breathing
The symptoms of Asthma vary from person to person and for the purpose of this project, I've narrowed it down to one case study and developed a customised system for them.
Chronic diseases have to be tackled on multiple levels. Since there is no cure, the management system has to be a holistic one. In this project, my design system aims to target prevention and control of attacks.
The research results indicated clearly that exposure to three major triggers aggravated the patient.
I realized that limiting exposure to these and keep tracking of the intensity would significantly help reduce the frequency of attacks.
To be able to understand how the solution would help the patient, I used storytelling as a method to develop scenarios and understand the user experience.
The patient wears the ring that has sensors to track the air quality and measure the amount of dust particles, allergens and humidity. it changes colour based on the quality to immediately let the wearer know what range he is in currently.
Extreme Case Scenario : GOOD
Day- Sunday
Patient spends time at home in the
presence of the Dyson Air purifier +
humidifier.
Quality of Air :Good
Humidity : Within range
Pollen : Minimal
Dust: Minimal
Patient gets out of hazard zone immediately, finds pump and stabilizes himself. Caregivers (parents) track him and monitor his condition. He is fine.
Patient gets out immediately, finds and uses the pump. It helps a little but not much. Caregiver arrives immediately upon receiving message. Gets home,uses nebulizer and is fine.
It is too late by the time the patient gets out. Caregiver arrives and he is rushed to the hospital immediately. The SOS message has already notified them and they are ready
with treatment.
Since I was dealing with a chronic illness, I started off by learning about the illness. I found that symptoms varied between patients and it was essential to come up with a customisable solution. To narrow it down, I chose a patient who needed to be able to manage his symptoms when they were triggered through his occupational hazards. I mapped out his daily life routines & off beat patterns, medications and every aspect that could trigger/help with this. Through my research and discovery process, I came up with a system that learns and grows with the patient. The solution had to be non intrusive and seamlessly fit into his lifestyle. Comfort, care and timely help is crucial and thats what this system aims to help with.
What I learnt from this project was how difficult it is to have a one size fits all solution for asthma. Chronic diseases are tricky because symptoms vary over time and other factors. The system in itself was not a complete preventive solution. The only way to deal with it is to manage it and keep flare ups under control. The important thing was to keep in mind an intelligent system that learnt and collected data. As a smart system where the feedback loop was continuous, it's capacity to adapt and improve it's accuracy rate was of utmost priority. I also learnt how chronic diseases affect the quality of life in a patient and become a hindrance to their daily routines.
See Design Approach